AI Agent
for
Hotels
AI Agent
for
Hotels

Turning guest interactions into ROI through automation, personalization, and smart upselling.

Turning guest interactions into ROI through automation, personalization, and smart upselling.

Turn Chats into Revenue

Turn Chats into Revenue

QR Scan. Instant Access

QR Scan. Instant Access

Full Journey Automation

Full Journey Automation

Integrated Partners:
Supported By:

What Qwest Delivers

Qwest enhances the entire traveler experience from booking to departure, with real-time, AI-powered engagement across WhatsApp, Instagram, and more.

Real-Time Messaging

Engage guests instantly on WhatsApp, Instagram, and beyond, wherever they already are.

Real-Time Messaging

Engage guests instantly on WhatsApp, Instagram, and beyond, wherever they already are.

Real-Time Messaging

Engage guests instantly on WhatsApp, Instagram, and beyond, wherever they already are.

Automated, Personalized

From basic FAQs to context-aware upsells, Qwest handles everything intelligently and automatically.

Automated, Personalized

From basic FAQs to context-aware upsells, Qwest handles everything intelligently and automatically.

Automated, Personalized

From basic FAQs to context-aware upsells, Qwest handles everything intelligently and automatically.

Integrated & Adaptable

Connects with your PMS, CRM, and booking systems. Works seamlessly for hostels, hotels, and airports alike.

Integrated & Adaptable

Connects with your PMS, CRM, and booking systems. Works seamlessly for hostels, hotels, and airports alike.

Integrated & Adaptable

Connects with your PMS, CRM, and booking systems. Works seamlessly for hostels, hotels, and airports alike.

No App, No Friction

Guests scan a QR code and start chatting. No downloads, no logins — just instant support.

No App, No Friction

Guests scan a QR code and start chatting. No downloads, no logins — just instant support.

No App, No Friction

Guests scan a QR code and start chatting. No downloads, no logins — just instant support.

Designed for Every Step of the Guest Journey

Designed for Every Step of the Guest Journey

Qwest powers smarter engagement from gate to check-out.
Qwest powers smarter engagement from gate to check-out.
Qwest powers smarter engagement from gate to check-out.
Qwest powers smarter engagement from gate to check-out.

Hospitality

Aviation

Pre-Stay Q&A

Answer “How do I get there?” & suggest transfers.

Smart Check-In Info

Auto-share directions, door codes & welcomes.

In-Stay Requests

Towels, personalized tours, transport, and local recommendations, handled instantly by AI.

Timely Upsells

Promote upgrades, events, and hidden local gems the moment intent peaks.

Post-Stay Feedback & Loyalty

Collect reviews, analyse sentiment, invite repeat bookings.

Hospitality

Aviation

Pre-Stay Q&A

Answer “How do I get there?” & suggest transfers.

Smart Check-In Info

Auto-share directions, door codes & welcomes.

In-Stay Requests

Towels, personalized tours, transport, and local recommendations, handled instantly by AI.

Timely Upsells

Promote upgrades, events, and hidden local gems the moment intent peaks.

Post-Stay Feedback & Loyalty

Collect reviews, analyse sentiment, invite repeat bookings.

Hospitality

Aviation

Pre-Stay Q&A

Answer “How do I get there?” & suggest transfers.

Smart Check-In Info

Auto-share directions, door codes & welcomes.

In-Stay Requests

Towels, personalized tours, transport, and local recommendations, handled instantly by AI.

Timely Upsells

Promote upgrades, events, and hidden local gems the moment intent peaks.

Post-Stay Feedback & Loyalty

Collect reviews, analyse sentiment, invite repeat bookings.

One integration to streamline your guest journey across booking, check-in, and on-site requests.

One integration to streamline your guest journey across booking, check-in, and on-site requests.

One integration to streamline your guest journey across booking, check-in, and on-site requests.

Why Qwest Wins



 Unlike traditional guest messaging platforms or static automation tools, Qwest delivers real-time, revenue-focused engagement, customized to your brand, across the full traveler journey.

Cross-Platform Personalization

Meets guests where they are: WhatsApp, Instagram, Facebook, not static sites.

Cross-Platform Personalization

Meets guests where they are: WhatsApp, Instagram, Facebook, not static sites.

Cross-Platform Personalization

Meets guests where they are: WhatsApp, Instagram, Facebook, not static sites.

Plug & Play Simplicity

No app. Fast setup. Fully hosted. Integrates with PMS/CRM.

Plug & Play Simplicity

No app. Fast setup. Fully hosted. Integrates with PMS/CRM.

Plug & Play Simplicity

No app. Fast setup. Fully hosted. Integrates with PMS/CRM.

Smart Upselling

Goes beyond FAQs by suggesting F&B, transport, and upgrades at the right moment.

Smart Upselling

Goes beyond FAQs by suggesting F&B, transport, and upgrades at the right moment.

Smart Upselling

Goes beyond FAQs by suggesting F&B, transport, and upgrades at the right moment.

Built for Hospitality & Aviation

One engine. Works for hostels, hotels, and airports.

Built for Hospitality & Aviation

One engine. Works for hostels, hotels, and airports.

Built for Hospitality & Aviation

One engine. Works for hostels, hotels, and airports.

Message-Led Commerce

Chats = bookings, upsells, hidden gems, feedback. Community meets commerce.

Message-Led Commerce

Chats = bookings, upsells, hidden gems, feedback. Community meets commerce.

Message-Led Commerce

Chats = bookings, upsells, hidden gems, feedback. Community meets commerce.

How it Works

Launch in days, impact from day one.

1

We Set It Up For You

We handle the setup in days, fully brand-aligned, with no extra dev resources and without disrupting your existing infrastructure.

2

Guests Chat with You

Guests message your property or terminal on the channels they already use (WhatsApp / IG & more).

3

AI Does the Work

AI handles FAQs, service requests, bookings & contextual upsells 24/7.

4

You See the Results

See the impact: less manual work, fewer repetitive tickets, increased ancillary revenue, happier travelers, and real-time dashboards.

1

We Set It Up For You

We handle the setup in days, fully brand-aligned, with no extra dev resources and without disrupting your existing infrastructure.

2

Guests Chat with You

Guests message your property or terminal on the channels they already use (WhatsApp / IG & more).

3

AI Does the Work

AI handles FAQs, service requests, bookings & contextual upsells 24/7.

4

You See the Results

See the impact: less manual work, fewer repetitive tickets, increased ancillary revenue, happier travelers, and real-time dashboards.

1

We Set It Up For You

We handle the setup in days, fully brand-aligned, with no extra dev resources and without disrupting your existing infrastructure.

2

Guests Chat with You

Guests message your property or terminal on the channels they already use (WhatsApp / IG & more).

3

AI Does the Work

AI handles FAQs, service requests, bookings & contextual upsells 24/7.

4

You See the Results

See the impact: less manual work, fewer repetitive tickets, increased ancillary revenue, happier travelers, and real-time dashboards.

Qwest Journal

Streamline service.
Maximize revenue

Streamline service.
Maximize revenue

Automate support, boost upsells, and elevate traveler satisfaction with zero app downloads.
Automate support, boost upsells, and elevate traveler satisfaction with zero app downloads.